• Name:*
• Email:*
  
• Comments:*
  
• Submit Now

To request a new user account setup, please complete the following form. In order for us to process this request, we need to make sure we have as much information as possible to proceed with the setup. This will help ensure that we set up the new user account according to your specifications. Please allow 48 - 72 hours for requests to be completed. Please note that requests received less than 24 hours prior to the employee starting cannot be guaranteed.

• Your Email:*
  
• New User First Name:*
  
• New User Last Name:*
  
• New User Desired Email:* Please verify the proper email address is inline
  with your email naming conventions (i.e. jdoe@ for John Doe)
  
• Please list the applications that the user needs access to:
• Please list the printers that the user needs access to:
• Please answer the following questions (if applicable):
• 1. What department does the user belong to?
  
• 2. Should the user have administrative rights on their computer? Yes | No
  
• 3. Which computer should be configured for the user?
  
• 4. Does the user need access to any other mailboxes? Yes | No
  
• 4b. Which mailboxes does the user need access to?
  
• 5. What drive letters should the user have access to?
  
• 6. Are there any other specific requests or requirements for this user?
• 7. Does the user need remote access? Yes | No
  
• 8. Does the user need to access the terminal server?
  (answer N/A if you are unsure) Yes No N/A
  
• 9. Are there any additional email distribution groups the user needs to
  be a member of?
• 10. Are there any additional security groups the user needs to be a
  member of?
• You will receive an e-mail upon creation of your Ticket. Should you have
  any other questions, please call us at 216-539-3686 and reference the
  Ticket Number in the subject of this e-mail.
• Submit Now