One of our newest clients, a nursing facility based in North Olmsted, Ohio, called Ashton Technology Solutions in desperation.

An IT firm had locked the facility into a proprietary system that most other IT companies couldn't support. The IT firm then required them to pay a $700 monthly retainer for access to the firm's call center; any work that had to be done was at an additional expense. The company struggled to make do with its network for several years until it finally had no choice but to seek help from a new IT firm.

Ashton Technology Solutions replaced their twelve-year-old proprietary network with a state-of-the-art system based on widely used technology, giving the company optimum flexibility and functionality. We also established Internet access across the entire facility, providing employees with a whole new set of work tools. Today we remain only a phone call or email away, happy to provide support and consultation without the slightest thought of a retainer.

Support on Demand

A nationally renowned bankruptcy and foreclosure law firm located in Twinsburg, Ohio, began experiencing symptoms of a major IT problem early one Tuesday afternoon. Since the firm utilizes a complex database in its daily practice, those symptoms began to look ominous, and at 3:46 p.m. that afternoon, the database crashed, grinding the firm's operations to a halt.

By 4:30 p.m., we were on the scene, running tests and conferencing with their application manufacturers to determine the exact source of the problem. Our specialists remained on site until 3:00 a.m. the next morning to ensure that all 130 employees in the office would be able to start their work day without a hitch.

"They take care of us as if our business was their business," says the law firm's administrator, "If you're looking at five stars as being the top - they're five and a half."

Technology Made to Order

As one of the largest and fastest-growing pizza chain franchisees in the country, our client operates more than 120 restaurants nationwide from its corporate headquarters in Independence, Ohio. The company's success depends on its ability to access data from any of its restaurants any time of day, instantly.

By the early winter 2005, they had outgrown their IT systems. Technology had become a corporate Achilles' heal, hindering daily operations and costing the company valuable time and productivity.

In April of 2005, we met with our client and discussed our plans to completely overhaul and rebuild their network-without down time. In a period of two months we delivered a customized, state-of-the-art infrastructure that will help our client achieve optimal efficiency, not just today and tomorrow, but for many years to come. Today, they operate without a full-time IT person they had previously, and consider the migration to be an investment that has paid off extremely quickly.

"From project inception, through execution and completion, we were constantly kept up to date on the status of the migration. But more importantly, the final result exceeded our expectations," reports one of the company's owners. "Simply put, the transition was smooth, managed, and has moved us significantly forward technologically."